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1. Why are my spam messages not being moved
to the spam folder?
Please check the following:
- The plugin in the Domino Plugin Manager is enabled.
- nspm.dll is in your Domino server directory.
- The Domino server was restarted after enabling the Mailshell Domino Plugin.
2. Where is my Domino server directory?
You can find it by doing a search for nserver.exe
Start > Search > For Files and Folders
.... > Enter nserver.exe
You should see something like:
3. Where is my notes.ini file?
You can find it by doing a search for notes.ini
Start > Search > For Files and Folders
... > Enter notes.ini
You should see something like:
4. If the folder name is changed, will a new
folder be created or will the previous folder be renamed?
A new folder will be created.
5. How do I specify what field to look for?
You can enter the field name in the
"Spam Field Name" textbox in the Domino Plugin Manager.
Installation populates this entry with "X-SpamCatcher-Flag"
as the default.
6. Which versions of Lotus Domino work with
the Mailshell Domino Plugin?
We have tested the Mailshell Domino Plugin
on Lotus Domino 4.5, 5.0, and 6.5. It may also work on other
versions.
7. Where is the log? How do I change the location?
Can I disable it?
You can do this from the Domino Plugin Manager.
Click on the "Enable Logging" checkbox to enable it and
the path to the log file in the "Log file" textbox.
By default logging is disabled.
8. Does the email client matter at all?
No.
9. How much does this cost?
The Mailshell Domino Plugin software is unsupported
freeware.
10. What if I have a question that isn't answered
here?
If you have further questions or would like
to provide some feedback, you can contact the Mailshell
Support Desk.
The Mailshell Domino Plugin is an unsupported
program. You may use the product, but we cannot guarantee
we will be able to resolve all issues or respond to all
inquiries.
Although there is no formal support program,
we appreciate and welcome any comments or suggestions you
may have.
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